Your Privacy Matters to Us

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At PACT Containers, we are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data when you use our website and services.

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What We Collect:

• Contact information (name, email, phone)

• Payment details for processing transactions

• Website usage data for improvement

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Learn more about how we protect your privacy. [Read Full Policy]

 

PACT Containers (hereinafter: PACT or "we") is a global supplier of new and used shipping containers. We offer our customers the convenience of ordering containers 24 hours a day, seven days a week, with transparent pricing and fast delivery times. We are committed to providing reliable service, ensuring that you can always depend on us to help you find the right container. Our motto is simple: transparency and integrity.

We offer our services via the website www.pactcontainers.com. When processing your orders, we handle your personal data responsibly. Your privacy is very important to PACT, and we adhere to all applicable privacy regulations.

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Privacy and Cookie Statement at a Glance

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At PACT Containers, we comply with all relevant privacy legislation when processing your personal data. This means that we:

• Clearly specify our purposes before processing your personal data, as outlined in this Privacy and Cookie Statement.

• Store as little personal data as possible and only data necessary for our purposes.

• Take appropriate security measures to protect your personal data and require third parties processing data on our behalf to do the same.

• Respect your rights, including the right of access, rectification, or erasure of your personal data.

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Why We Process Your Personal Data

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When you contact our customer service team, subscribe to our newsletter, or place an order through our website, we collect certain personal data from you. Below, we outline the data we collect, why we collect it, and how long we store it. If you have any questions or wish to know exactly what data we store about you, please contact PACT Containers customer service. Our contact details are provided at the bottom of this Privacy and Cookie Statement.

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Creating and Managing Your Account

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You can create an account on our website, allowing you to log in, view past orders, and simplify future orders by saving your shipping and billing details. By creating an account, you can manage the information you provide (e.g., shipping preferences and order history).

We process the following personal data to create and manage your account:

• Name

• Salutation

• Position in your company

• Email address

• Telephone number

• Login details

• Shipping and billing addresses

• Company information

• Expected annual purchasing volume

• Order numbers

We store this data until you cancel your account. However, certain information may be retained if legally required (e.g., for tax purposes).

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Contacting Us

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At PACT Containers, we are always happy to assist you. You can contact us via email, phone, or by using our online contact form at [PACT Containers Contact Page]. When you contact us, you agree to our terms of contact.

For this purpose, we process the following personal data:

• Name

• Email address

• Telephone number

• Content of your message

We retain this data for as long as necessary to properly handle your query or complaint.

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Providing Our Services

When you place an order on our website, you provide certain information required to process the order. This data is necessary to complete the contract between you and PACT Containers and is also stored to comply with legal obligations, such as tax record-keeping.

We process the following personal data when you place an order:

• Name

• Company information

• Shipping and billing addresses

• Email address

• Telephone number

• Customer and order numbers

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Creating Customer Profiles

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We may compile and combine your personal data from various sources, such as online orders and cookie preferences, to build a customer profile. If you have consented, we may use this profile to offer personalized services, including targeted advertising and recommendations based on your preferences.

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When Do We Share Your Personal Data with Third Parties?

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PACT Containers only shares your personal data with third parties when legally permitted. We may share data in the following cases:

• We have contracted a third party to process certain data on our behalf.

• Sharing data is necessary to fulfill our contract with you.

• You have provided consent.

• We have a legitimate interest in doing so.

• We are legally required to share data (e.g., in response to a lawful request by law enforcement).

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Examples of third parties that may process personal data on our behalf include:

• Transport providers

• Payment service providers

• IT suppliers and service providers

• Review companies

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Securing Your Personal Data

PACT Containers takes appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, tampering, or disclosure.

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Social Media Buttons

Our website includes social media buttons that redirect you to the respective platforms. These buttons may allow you to follow us or share our content, and they may display advertisements on your social media profiles. The buttons function using code from the social media platforms, which may process your personal data. For more information on how these platforms handle your data, please refer to their privacy policies.